Customer-centric core concept, customer satisfaction as the goal, constantly expand the market, for customers to create products and services beyond the market value.
Service process:
Service commitment:
1, any questions related to products and services, please contact the customer service hotline (0574-83026838);
2, products and services: electrical quality problems, from the date of delivery of the warranty period of three months by the company responsible for return, six months responsible for maintenance;
3, conventional products within three days delivery, special products according to the agreed time delivery, such as order adjustment separately agreed;
4, the company according to customer needs to provide personalized service.
Common problems:
1. What can Vig do for you?
Vig provides not only products that exceed market value, but also excellent service.
2. What services does Vig include?
1) Before the sale of VIg products, the company will take the initiative to communicate with customers, jointly select and provide technical information;
2) Technical support in the sales of VIG products to meet customer needs, determine the relevant technical parameters of the products, establish the supply plan, and provide products with good value for money;
3) Weige products after the sale of product quality and service, pay full attention to customer complaints and suggestions, timely feedback to the market, timely rectification, caused by our quality problems of products immediately returned to the company, so that the company is product quality and service standards continue to improve, to provide customers with satisfactory service.
3. How to buy VIG products?
Can be purchased on site, can also be ordered by telephone, e-commerce platform online shopping to obtain.
4. What areas can VIG products be used in?
Each series of products can be widely used in elevator, construction machinery, industrial control, injection molding machine, power, electronics, all kinds of machine tools, textile, Marine equipment, machine tools and other industries. For example, comprehensive accessories cover all industry fields such as elevators, industrial control, plastic machines, and equipment.
